Baycourt Ticketing Coordinator

  • 25 Feb 2021 7:54 PM
    Message # 10136550

    9 months fixed term

    Baycourt Community & Arts Centre is Tauranga's premier performance, arts and culture venue, and is an integral part of Tauranga City Council's Venues and Events team. 

    The Ticketing Coordinator leads our ticket sales team and is responsible for all aspects of ticketing.  For example : liaising with promoters, event building, event checking, pre/post-event reporting, website maintenance, handling ticket requests and customer service enquiries.

     Our ideal appointee will be a creative, can do, motivated and dynamic team player with the following skills and experience:

    • Experience in People & Operational Management of sales channel teams
    • Leading and fostering relationships with ticketing partners (Promoters and Ticket platform providers, eg Ticketek)
    • Financial management and reconciliation experience
    • Experience in leveraging ticketing data and insights to determine planning
    • A thirst for continuous improvement and to optimise operations
    • Experience of working alongside a Marketing team to stimulate sales

    We're looking for someone with a passion for live performance who lives for delighting customers but is just as comfortable with an Excel spreadsheet or editing a website listing.  So if you love the performing arts, have a head for numbers, enjoy dealing with drama every day, and feed off customer interactions, this could be the perfect role for you.

    Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks and pre-employment screening.

    This position closes on 11 March 2021 at 11:55pm. 

    Ticketing Coordinator - Tauranga City Council

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