Operations Manager (Events & Venues) - Red Badge

  • 14 Jun 2022 7:58 PM
    Message # 12815932
    • Amazing opportunity to be involved & manage a wide range of Clients & Events
    • Competitive salary, company vehicle & bonus scheme included for role
    • Personalised professional development & growth opportunities!

    100% New Zealand owned, Red Badge Group is New Zealand’s leading independent provider of crowd management services across stadiums, music events, sporting events, conferences and exhibitions. Red Badge Group has a wide range of clients who we provide our hosting and customer service focused security solutions to. These venues include, FMG Stadium, Claudelands Events Centre, Globox Arena, Seddon Park, Bay Oval and many more.  
    We are looking for an outstanding leader who will be responsible for the planning, implementation and management of customer service, security and hosting operations across Waikato, Bay of Plenty and the wider regions. Key to the role will be managing and growing a team of people whose vision will be to deliver exceptional, industry leading solutions across a variety of events.
    The role will have a large focus on partnerships with key stakeholders and be able to develop an understanding of expectations whilst decisively ensuring these expectations are exceeded within your team. 

    We are seeking an individual who can demonstrate enthusiasm, drive and commitment that will inspire both the customer and employees. The role will require flexible working hours in order to support high profile events and match days as necessary. We are seeking someone who is looking to grow with us into this exciting time within our Waikato region and team.

    Role Responsibility:

    • Establish and maintain outstanding working relationships with all stakeholders and clients to enable the delivery of our services.
    • Foster a high performing and exciting environment in order to be able to attract the best people to support our operations.
    • Ensure that all employees are fully inducted, engaged & trained to carry out their specific roles.
    • Ensure all events are adequately resourced with personnel and integrate this provision within the total event planning.
    • Ensure that all venue policies and procedures are fully implemented, adhered to and communicated to employees.
    • Constructively challenge current thinking and practice, offering new ideas, alternatives or improvements to existing products, services and approaches.
    • Have a strong focus on the development of your team with a view of being the ‘best in the business’. 

    The Ideal Candidate:


    • Planning and organizational experience
    • People leadership skills – able to build and maintain relationships with all stakeholders
    • A passion for being involved in and ultimately leading great high performing teams
    • Excellent administrative skills and attention to detail and accuracy.
    • Excellent communication/interpersonal & teamwork skills
    • Strong problem solving, multi-tasking and decision-making skills
    • Excellent financial literacy
    • Ability to maintain discipline and enforce minimum standards.
    • Flexibility – this is not your usual 9-5 job – working evenings/ weekends is required at times
    • Full clean New Zealand driving license and clean Criminal History


    • Have 4 years of working experience within a similar role
    • Event Management Experience is desirable, but not necessary
    • Delivering service excellence within a client environment
    • Adaptable and able to reprioritize at short notice

    This is a brilliant opportunity to develop to your potential in the Event Operations & People Leadership space, in the best company in the business.

    Apply now to express your interest in the role- we would love to hear from you!


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