OPERATIONS MANAGER - ARENA & VENUES

This is an exciting new opportunity for an experienced Operations Manager specialising in events to be part of on the legacy created by the inspirational and philanthropic Bruce Pulman who has created and continues to develop the world-class facilities at Bruce Pulman Park.  Be part of the team to help shape the future of this multi-venue and multi-use sports and events complex that has exciting expansion and growth plans in place.

About the Bruce Pulman Park Trust:

Bruce Pulman Park is a world-class Sports and Recreation Park in Papakura, South Auckland, with facilities geared toward community excellence at all levels.  The Park is the home of state-of-the-art facilities, including a purpose-built gymnastics and trampoline facility, a multi-purpose indoor Arena, outdoor netball courts, sand-based and grass fields, cricket ovals, and a multi-use Teamsports building. In addition, Pulman Lodge offers upscale sports teams and group accommodation. 

The Trust’s philosophy is that everyone in the community irrespective of age, gender, physical ability, or nationality can use the facilities and services provided for recreation, leisure, or sporting pursuits.

The Opportunity:

As the Operations Manager you will take ownership of events across the park, and be involved in the day-to-day planning, preparation, and operational delivery to drive exceptional customer service for all users across BPP facilities.  

You will be responsible for managing a team, planning rosters, and overseeing reception located in the Arena, to ensure coverage across seven-day rosters, including day, evening, and weekend shifts.  Events will vary from community activity to international sports tournaments to corporate functions.

The Operations Manager will support the Head of Operations in monitoring financial, risk management, health & safety, and compliance outcomes. You will be responsible for ensuring front and back of house areas across all facilities are presented in a high standard.

This role will have key internal relationships with both the sales and marketing and facilities divisions with four direct reports. 

What you will bring

• Proven previous experience working in event operations 
• Experience in team leadership skills, with the ability to manage and develop staff in an encouraging and consultative style
• Highly customer focused and able to identify and solve client challenges and needs
• Excellent interpersonal skills, with the ability to communicate at all levels 
• Sound computer skills and technical savvy 
• Knowledge of health & safety, risk and compliance
• A NZ Full Driver’s License required 

At Bruce Pulman Park we are not just about organised sport, we are so much more. 

OUR TEAM VALUES

RESPECT | ACCOUNTABILITY | POSITIVITY | INTEGRITY | TRUST

To apply please send your cover letter and CV to nicole.terrill@brucepulmanpark.com  

Applications close on Sunday 4 December 2022.