Casual Front of House Manager - Tauranga

  • 1 Jun 2023 7:34 PM
    Message # 13209048
    Sally-Anne Coates (Administrator)

    Front of House Manager (Casual)

    About Tauranga City Council

    Tauranga City Council is one of Tauranga’s largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.

    If you are, or someone you know is, a hospitality pro, and has a passion for the events, arts and entertainment industry, then we want to hear from you! We're looking for enthusiastic team players to help us run all our amazing events.

    About the role

    We are on the lookout for some amazing Front of House Managers to join our never-a-dull-moment operations team to deliver events at Baycourt Community and Arts Centre, The Historic Village and The Cargo Shed. If you’re someone that values manaakitanga (hospitality) enjoys a varied workplace and working with an awesome group of likeminded people in some of Tauranga’s most incredible venues, then we’d love to hear from you.

    This casual role is an integral member of our delivery team, responsible for overseeing event operations and leading a group of ‘front of house’ Event Crew to provide a high-quality, customer service experience on-shift. The Front of House Manager will oversee the Event Crew in delivering food and beverage services and warmly welcoming guests and patrons at an event, as well as being responsible for emergency evacuations, client liaison and venue presentation on the day/night, and a few box office shifts from time to time.

    Our events take place during weekdays, weeknights, and weekends so there is plenty of opportunity to work around other commitments you may have. Please note we require successful applicants to be available for a minimum of 6 shifts per month. 

    What you’ll need to succeed

    To succeed in this role, you’ll need to have a genuine desire to put the customer/visitor at the heart of every interaction you have and have a calm and positive demeanour. You’ll bring strong leadership and customer service experience within the arts, venues, events, hospitality or tourism sectors and be a solution-focussed team player.

    How to apply

    If you want to be part of the arts and entertainment industry and join our fun and supportive whānau, then you should definitely get in touch. For more information, please contact Richard Freeman

    Applications will close upon the appointment of successful candidates.


    • Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening.
    • Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency, or professional recruiter for this vacancy. If/where Tauranga City Council requires the support of a recruitment agency, we will seek this support from our network of agencies. We ask that you please do not contact Tauranga City Council or any of its employees regarding vacancies. Tauranga City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to such unsolicited contact.

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