Our friendly Venues and Events team are seeking a Facilities Lead to ensure all venues maintain peak operational performance and safety standards, the venues in this portfolio are our fabulous Civic Theatre, Scottish Hall and Rugby Park. You will oversee venue setup and staffing to meet daily business needs along with client and customer needs. As a key liaison with the property department, you'll provide essential data on asset performance, improvement priorities, and investment requirements.

Key responsibilities for this role include:

• Alongside management, work within the financial activities and budgets under your control in accordance with Council guidelines, timelines and delegated responsibilities
• Be the onsite contact for all contractors ensuring these are scheduled in booking calendars and all contractors are inducted, appropriately supervised when needed
• Deliver an exceptional level of customer service, treat all customers with respect and dignity, handle complaints with empathy and sincerity, and resolve customer issues to an appropriate resolution
• Provide a feedback loop to the sales lead to ensure proposals are achievable and suitable for venues
• Maintain inventory control, rental services and maintenance of non-fixed asset stock
• Ensure a high standard of venue presentation and cleanliness within council-owned community venues for hire and their grounds by supporting the Client Relations Lead with carrying out necessary cleaning and appropriate maintenance tasks, and completing routine scheduled inspections of the facility, reporting issues for action and follow up for completion

What you will bring:

• A qualification or significant experience in facility management, property services or relevant field
• Experience working with large scale public facilities such as theatres, hospitality, retail or sports facilities
• Experience with health and safety compliance
• The ability to read understand and effetely communicate complex technical documents, instructions and plans
• Full NZ Driver's Licence

What we offer:

• Career progression and training/development opportunities
• Positive focus of employee health and well-being: Workstation assessments, free flu vaccines, EAP services, 50% off eye exams, discounted gym memberships etc
• Kiwisaver and Superannuation Schemes
• Access to sick leave from day one of employment
• Appointment time leave: Up to 2 hours for important appointments eg. Doctor, bank, dentist

Waihōpai Invercargill is New Zealand's southernmost city and the heart and hub of Southland. We're known for our lush green spaces, like award-winning Queens Park, our long summer daylight hours and our local legend Burt Munro. Our city has character, charm and a laidback atmosphere. There's outstanding nature reserves, Ōreti Beach & the Waihōpai River to explore plus our lively restaurants complimented by a thriving entertainment and arts scene are hard to beat! The sensible gridded layout featuring wide streets ensures a convenient 10-minute drive to work. Who wouldn't want to call this place home!

For more information please see the full position description or contact the Invercargill City Council on (03) 211 1777. Apply online at www.icc.govt.nz

Applications close 17 July 2024. Please note applications will be processed as they are received and we encourage you to apply early as this advert may be removed at any time.

Successful applicants must be legally entitled to live and work in New Zealand. While all applications will be reviewed, first priority will be given to those applicants who are currently residing in New Zealand.

Reference code 6623825.